Change a user's username
To change a user's email address:
Click on Members icon in the top right of Access Evo.
Search for the relevant user
Click 3 dot menu on the user's contact card
Click Change Username.
Enter the new Username for the user.
Click Change.
Change a user's email address
There may be times where the email address for a users profile needs to be changed or updated. As an Administrator in Access Evo, you are able to do so by following the below steps.
📌Note: The steps below describe updating member roles on an individual basis. To manage multiple members roles, please follow the guidance in our article on importing member details .
From the home page, click the Members Icon.
Search for the relevant user, then click the 3 dot menu on their contact card.
Click Change email address, then enter the new email address.
Click Change.
After the change is made, the user will use the previous email address when first logging in. Once confirmed, the new email address will be used to log in in future.
📌Note: If the user has access to Dimensions, please raise a case with support so that the Dimensions implications can be covered. Quote the title of this article and please provide the following details.
Users email address.
Dimensions User ID.
Databases the user has access to.
Details of change required.
View member details
To find details of Access Evo users, click the Members icon.
All features are available to administrators however, for standard users, some features are restricted.
By default, all active members are listed in alphabetical order, by first and last name. For administrators, you also see a blue A icon on their display picture.
Search for specific users
To search for a specific user, type their name into the Search field.
You can also use the filter icon to search for users in a certain status, role, hierarchy status or with specific tags.
📌Note: For non-active members, you have the options to Resend Invite or Re-activate their account.