There may be times where the email address for a users profile needs to be changed or updated. As an Administrator in Access Evo, you are able to do so by following the below steps.
Note: The steps below describe updating member roles on an individual basis. To manage multiple members roles, please follow the guidance in our article on importing member details .
From the home page, click the Members Icon
.
Search for the relevant user, then click the 3 dot menu on their contact card.
Click Change email address, then enter the new email address.
Click Change.
After the change is made, the user will use the previous email address when first logging in. Once confirmed, the new email address will be used to log in in future.
Note: If the user has access to Dimensions, please raise a case with support so that the Dimensions implications can be covered. Quote the title of this article and please provide the following details.
Users email address
Dimensions User ID
Databases the user has access to.
Details of change required.