Note: To create an article, you need to be an Access Engage administrator.
Follow the below steps to create an article:
Click the Articles menu item.
Click the Create Article button.
Enter the article content – see below.
Click Save as draft or Publish now.
What makes up an article
The article creator features a live preview to help you see what your article will look like as you add each section.
Cover image
An article must have a cover image before it can be published (it can be saved as a draft with no cover image). The cover image is displayed at the top of the article and on the summary.
To add a cover image:
Click Add cover image.
Click Select a File.
Select a file from your computer.
Use the zoom and drag the image around until you are happy.
Click Save.
Title
The title is displayed under the cover image at the top of the article and shows on the summary tile on the article feed. The title must be populated to save or publish the article.
Author
The author defaults to you but can be set as someone else in the organisation if you are writing the article on behalf of someone else. Author is displayed on the article and the summary tile.
Summary
The summary is for a short description of the article that is shown on the summary tile on the article feed, but not on the article itself. The summary is optional.
Description
The description is for the main content of the article. You can use the text editor to format your text and add links, emojis and images. The description must be populated to save or publish the article.
Save or Publish
When you have entered the article details there are two options, Save as draft and Publish now.
Save as draft
Saving the article as draft will save all the data you have entered but will not be visible to your users on the article feed. This is useful for drafting initial versions of an article or pre-preparing the content ready for publishing at the correct time.
An article that has been saved as draft can be published later by clicking the 3-dot menu for the article and selecting Publish.
Publish now
Clicking publish now will save the article and make it visible to users on the article feed immediately.