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Users have not received their welcome email

Denisa Arjoca avatar
Written by Denisa Arjoca
Updated over 2 weeks ago

If any of your members haven't received their sign-up email, don't worry, you can resend it by following the steps below. You can also resend it in bulk if you have multiple members that haven't received it.

  1. Log in to Access Evo.

  2. Click the Members menu.

  3. Use the Search field to locate the relevant member.

  4. Click the three-dot menu at the top right of the member's name card.

  5. Click Resend signup email. If you can't see the option to resend, your user has already accepted it and has an active status.

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